Mr. Siddharth Jhunjhunwala, CEO of Web Spiders, will be discussing on how enterprise bot development platforms can use cognitive computing with chatbot at Millennial 20/20 in New York. With the particular focus on understanding intent through NLPs & challenges to adapt conversational commerce at enterprises, he also touches upon the elements of a successful chatbot.
New York, NY: Web Spiders is all set to make a mark at Millennial 20/20 – the biggest summit focused on the future of next-gen commerce. The 2-day summit, scheduled to be held in New York over 1 and 2 March, brings together tech-savvy consumers and 4,000+ brands, retailers, corporates, service providers, media, entrepreneurs, and start-ups.
Millennial 20/20 will be all about immersive showcases and start-up activations and exhibitions showcasing the leading commerce solutions, where CEO of Web Spiders, Mr. Siddharth Jhunjhunwala will be taking up the topic on Zoe – The Enterprise Bot Platform that helps brands to leverage Cognitive Computing with minimal coding skills required.
Mr. Jhunjhunwala’s session will be held on the second day (solutions stage), Thursday, 2 March, from 12.30pm to 1.00pm. Besides explaining the ease of building retail chatbots, Mr. Jhunjhunwala will also be discussing how enterprises should facilitate conversational commerce with omnichannel experience. He will be sharing valuable insights on how Personal Voice Assistant like Alexa & Google Assistant are transforming the way millennials’ interact with an online shopping site or a retailer.
Mr. Jhunjhunwala said, “Bot development platforms ease the complex process & enable brands to focus on Content, Context & Intent. I believe these are the three pillars of value for any chatbot to be successful. Given that there are too many chatbots in the market, to make a long-lasting impact brands have to take an extra step in understanding the patterns across multiple lifecycle stages across the entire buying journey.”
He will touch upon topics like:
- Facts on why chatbots are needed for retail brands
- Using Cognitive computing with bots
- An Insider Look at Zoe – The Enterprise Bot Platform
- Live Example of Bots made on Zoe
- Major challenges to embrace chatbots & how to overcome them
About Web Spiders:
WS Group is a leading Mobile apps and AI bots company with headquarters in New York and offices in London, Singapore & India. With a singular focus of driving “user engagement”, the products & solutions span multiple industries and channels.
WS Group clients include Fortune 2000 companies as well as Government Agencies like Mitsubishi Motors, Sentosa, Northstar Travel Group, International Trade Centre, Heinz, Sands and much more.